The Tableau videos won’t load on Safari or Chrome. Clicking on the videos on the desktop version just takes me to the web again, so I’m stuck. How do I get the videos to work? 
This is what is says…
An unanticipated problem was encountered, check back soon and try again
Error Code: MEDIA_ERR_UNKNOWN
Session ID: 2021-03-12:fbd5ca49922ef92c29cfa480 Player Element ID:vjs_video_3